AMI’s number one ranking from our client sat surveys was our ability to understand the client’s existing process and to fit our system into the client environment in a non-disruptive manner. Process Engineering is a critical component to our success.
Our Professional Services team has proficiency in helping clients improve global communications processes as well as recover significant savings. Sample projects over the past year, have included:
Large State Government – AMI Strategies performed a Total Cost of Ownership project to determine the new standard; Avaya vs. Cisco. By marrying financial and technology expertise, we were able to produce a comprehensive report that gave unbiased facts and analysis where the decision could be made easily.
Fortune 500 Utility Company – AMI performed a Professional Services engagement to assess existing processes against “best practices” for telecom invoice life cycle management. Through the study, AMI performed a gap analysis to reveal the difference between best practice processes versus existing.
Large Call Center Organization –AMI assessed the call center technology and determined the optimal solution from a network and hardware perspective. Additionally, AMI created and integrated the data flow from the telephone system, through Tem-NOW to offer charge-back capabilities to their Accounts Payable system.
Women’s Business Enterprise – The WBENC certification for women-owned businesses is one of the most widely recognized and respected certifications in the nation. Why is AMI Strategies WBENC certification important to you? Each year, AMI goes through a rigorous and stringent certification process that confirms it is owned and managed by a woman. Because of increased pressure on Supplier Diversity, AMI’s WBENC certification helps its clients achieve their Diversity goals.
International – tem-Now supports international invoices. The invoice import service is able to translate and import international invoices as well as domestic invoices. The invoice import service will translate the native language of the invoice to English and convert the native currency to U.S. dollars based on the appropriate currency conversion rate. This provides the CFO’s, CIO’s, and executive managers the ability to understand the global impact and expenses of their telecom environment world-wide.
AMI Health Checks – AMI Strategies performs scheduled AMI Health checks for its Silver and Gold clients. What is an AMI Health Check? The AMI Health Checks measure three specific TEM outcomes; hard dollar savings, efficiency gains and key indicators identified for strategic decision making. Why do Health Checks provide value? For many reasons. as Health Checks offer:
About: AMI is a world-class provider of telecom management solutions (AKA: telco management), telecom billing software, and other telecom billing solutions. Whether you need a telecom audit, automated telecom billing solutions to reduce monthly waste and free up personnel, or a number of other telecom-related services, we have the solution that will scale to your needs domestically and internationally. We even offer one time audit options. With this service, we audit telecom records that you don’t have time to take on and charge you ONLY for a percentage of the savings we produce. Regardless of what you are looking for in telecom management, it’s likely that we offer it in a way that is more convenient, more flexible, and better priced than any competitor. We’re here to serve you. Please give us a call and/or signup for an introductory package today! Our “NOW Family” of introductory packages allow you to “kick the tires” and see just how well we can handle your larger telecom expense management needs. For some smaller companies, the NOW Family will be all that is needed. For others, we have everything you need to easily scale up to a larger solution, exactly when you’re ready.
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