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AMI’s mobilityNOW™ Products

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Consultation & Licensing

MDM Solutions and Deployment Consulting, including:

  • No cost analysis of your client’s current or future mobility environment.
  • Platform recommendation based on your client’s specific mobility needs.

We are MDM license resellers for all of the best MDM partners including: Samsung Knox, Hexnode, Jamf, MAAS 360, etc.

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Portal & Device Set Up

We build all the components necessary to manage devices. Our total set up also includes device loading and all the following services:

  • User Account Creation
  • Device Group Creation
  • Security Policy Creation
  • Application and Document Distribution
  • Alert and Notification Settings
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Ongoing Support

After the devices are fully deployed, we can:

  • Hand over the keys to the fully set up MDM portal; or
  • Take over the management of the MDM portal on behalf of your client.

Moves, adds, changes, lock downs, locating and more are all just a phone call or email away.

Mobility Ordering and Management – Platform Only
Automation to empower your organizations mobility  needs


  • Private label (company url, company email, company logo)
  • MACD Request can be initiated by end user or the corporate help desk
  • Ticketing Workflow with Approvals
  • Inventory Device Reporting provides the ability to track everything mobile, including cell phones, IOT devices, tablets, etc.
  • Contract Wireless Reporting
  • Developed on ServiceNow and is fully integrated with carrier APIs
  • Secure end of life management (recovery, recycling, rebate) – optional

What our agents can manage for you…

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Procurement & Fulfillment

  • Device Ordering
  • Device Shipping
  • Device Tracking
  • Carrier Activations
  • Device Sourcing
  • Accessory Ordering
  • Ports
  • Transfer of Liability
  • Device Kitting & Tracking
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Asset Management & Optimization

  • Inventory Reports   
  • Usage Reports
  • Invoice Auditing
  • Contract Management
  • Plan Optimization
  • Inventory Management
  • MDM Sourcing
  • Device Kitting & Tracking
  • Manage Deactivation Charges
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Help Desk & MDM Support

  • General issue diagnosis and resolution
  • Device Email support
  • RMA Management
  • MACDBreak-Fix issues
  • International Plan Activation/Deactivation
  • RMA process
  • Mobile Policy Development
  • Device identification
  • Remote wipe / erase
  • Management of end user to their associated group/organization
  • Renaming Support
  • Add / Deletions of Applications
  • Remote Device Setting Changes
  • Application Updates / Changes
  • Troubleshooting MDM Related Issues
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End of Life Management

  • Device Disposal, Recycling & Buy Back
  • Transfer of Liability
  • Offboarding of Employee/Devices
  • Device End of Life Tracking
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Capability Options

  • 8X5
  • 12X5
  • 24X7
  • End User Support
  • Single Point of Contact
  • Designated Contacts
  • Direct 800 Number
  • Dedicated Email Address
  • Direct Portal Access