Technology Expense Management

That Doesn't Feel So Temmy

David Sonenstein

VP Product Strategy
AMI Strategies

My Background

  • 2001 – Started my career in Telecom/Tech (Allegiance, Sprint, Level 3)
  • 2009 – Accepted my first position in TEM (Visage Mobile, Ezwim, Blueprint, AMI)
  • 2017 – Joined ETMA Executive Board
  • 2021 – Joined AMI to start Extractbots™ as General Manager
  • 2022 – Joined AMI Executive Team as VP Product Strategy

What is TEM?

Other than Totally & Exceptionally Mundane

A Good TEM Program is Defined by the
Business Outcomes
it Delivers

What Business Outcomes Should You Expect from a Good TEM Program?

Reliable Outsourced Domain Expertise

Because in-house resources are expensive and hard to find

Reclaimed Capacity

Because industrial strength technologies are more efficient than in-house tools

Predictability with Variable-Cost Providers

So customers are never blindsided by fees or unexpected service experiences

Never Paying More Than You’re Supposed To​

Savings turn into cost avoidance if TEMs like us are doing their job

But Let's Talk About You

Wheel of Fortune

Where You Capture Revenue Today

Complex Invoices Create Complex Labor Problems for your Clients

Keeping Clients Happy & Running a Successful Agency Also Takes a lot of Manual Work from your Team


  • Gathering client requirements for quotes
  • Processing client orders and contracts
  • Project managing client implementations
  • Auditing client invoices for accuracy
  • Maintaining an accurate service inventory
  • Assisting clients with issues and escalations
  • Auditing your commissions for accuracy

What if Your
Business Outcomes Were:

1. Saving both you and your clients time and labor expense

2. 100% visibility into your clients’ contract terms

2. Fully automated invoice audits in under 3 minutes

3. Fully automated service inventory creation and management

4. Unlocking new budget so clients can purchase more

5. Creating new revenue streams around already sold services

6. Quickly identifying new opportunities for your brokerage

7.  Helping your clients scale their existing staff through automation

8. Fully automated commission validation

AMI Strategies

About AMI

Company Background

Orchestrating Confidence in Enterprise Vendor Spend Since 1991

We Assist "Between Signatures"

In the Areas that are Labor Intensive

Our Expertise

Network & Telecom

Your Global Source of Truth for Telecom Owners, Inventory & Spend

  • Lower your telecommunications costs through benchmarking, consolidation, forensic audits and ongoing analysis
  • Automate your financial operations around telco
  • Centralize your change management activities
  • Bidirectionally integrated with ServiceNow

Managed Mobility

Because the Only Constant in Mobility is Change
  • Create predictability in your wireless spend month over month
  • Implement an accurate source of truth for inventory, usage, and spend that’s always up to date
  • Optimize your current mobility spend and implement cost-avoidance measures
  • API integrated with all major US carriers
  • MDM consulting, licensing, implementation and support

Cloud Management

A Single Management Console for your Public & Private Clouds
  • Microsoft Azure
  • Amazon AWS
  • Google GCP
  • VMware
  • Private Cloud
  • And more!

Utility & Sustainability

Smart Sustainability Decisions Begin With Good Data
  • Create the baseline and maintain an ongoing database of utility usage and spend across all locations
  • Define targets and measure results
  • Identify outliers and prioritize improvements
  • Compatible with all major sustainability reporting frameworks

ServiceNow Consulting

The Right Partner at the Right Time
  • Source ServiceNow Licenses
  • Provide best practices and design the right solution
  • Jump in to in-flight or stalled projects
  • Add developers to your existing bench
  • Project manage your roadmap
  • Develop, configure, deploy and maintain

Managed Automations

Your Easy Button for Automating Business Processes
  • Advice on what automation tech makes sense, and which don’t
  • Automate data retrieval from multiple sources
  • Abstract, transform and normalize data from multiple sources
  • Eliminate manual data entry and errors

Big-Ticket Vendor Management

Connectivity, Voice, Collaboration, Energy, Cloud & SaaS


Deep expertise administering Telecom, Wireless, Cloud, Utility, ServiceNow, & Managed Automation environments that alleviates the burden of in-house effort and attention.

Automated Financial Operations

Complete automation of invoice lifecycle from invoice collection, to audit, to coding, to approval and payment.

Comprehensive Service Provider Inventories

Contractual terms are married with auto-populated invoiced rates and assets and then enriched with enterprise data for 360-degree visibility into users, groups, and locations and their corresponding assets, software, services, usage, and costs.

Cost Containment for Variable-Cost Vendors

Category-specific audits, right-sizing, and dispute management services to ensure you never pay more than you’re supposed to with variable-cost vendors and service providers.

Change Management Delivered Via ServiceNow

Scoped, certified ServiceNow applications that centralize change management for existing and non-existing ServiceNow customers.

Hyperautomation that Outperforms the Norm

RPA, AI, ML, API, EDI and ITSM baked into our operations that outperforms traditional inhouse vendor-management processes and procedures.



[ hahy-per-aw-tuh-mey-shuhn ]

Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business and IT processes as possible. Hyperautomation involves the orchestrated use of multiple technologies, tools or platforms, including:

  • Artificial intelligence (AI)
  • Machine learning
  • Event-driven software architecture
  • Robotic process automation (RPA)
  • Business process management (BPM)
  • Integration platform as a service (iPaaS)
  • Low-code/no-code tools
  • Packaged software
  • Other types of decision, process and task automation tools

Vendor Hyperautomation
Delivered as a Managed Service


Fully Automated Invoice-Based Inventory

Completed within minutes of invoice load
All invoice attributes are automatically populated into inventory
Any changes to rates, fees, service statuses, or assets are flagged
We know when change happens even if we are not involved

Enriched with Enterprise & External Data

Spend and Usage is Fortified with Data from Other Sources

Contractual terms and conditions
Business ownership and end user data (HRIS)
Cost center and general ledger data
Equipment and hardware details
Software and applications
Maintenance and other associated services
Projects and business outcomes (TBM)


Audit, Optimize & Dispute

Completed within minutes of invoice load
All flagged items are reviewed by analysts
Valid items are linked to Contract Profile including contract page number
Invalid items are managed as a dispute with vendor until it's resolved

  • Comparison Audits
  • Trending Audits
  • Usage Audits
  • Usage Trend Audits
  • Contractual Audits
  • Inventory Audits
  • Opportunity Audits
  • Custom Audit Rules

Automated Financial Operations

Allocate, Approve & Pay

Completed within minutes of invoice load
Runs in parallel with SmartAudit™
Cost Center/GL coding at lowest granular level
Threshold-based approval options for automation
ERP integration
Diversity spend attribution for invoice payment services

Change Management

Moves, Adds, Changes & Deletes

Scoped, certified ServiceNow applications
Plug and play implementations
Prebuilt workflows designed for category-specific MACD Bidirectionally integrated CMDB
Adds spend and usage to ITAM programs
All the good of ServiceNow without the limitations

Automated to the Hilt

Carrier, Sustainability, Service Provider and ERP APIs/RPAs

Instantaneous transactions
No waiting for service desks
No swivel-chair
Forced accuracy

Delivering the Right Business Outcomes

Reliable Outsourced Domain Expertise

Because in-house resources are expensive and hard to find

Reclaimed Capacity

Because industrial strength technologies are more efficient than in-house tools

Predictability with Variable-Cost Providers

So customers are never blindsided by fees or unexpected service experiences

Never Paying More Than You're Supposed To

Savings turn into cost avoidance if TEMs like us are doing their job

What Do You Need
To Get Started?

Three Easy Things


Access to Your Clients’ Invoices


Access to Your Client’s’ Contracts


Permission to Share that Information with AMI

Let's Go!

David Sonenstein

VP Product Strategy

(303) 641-4996