Converting Mobility Deployments into Recurring Revenue Opportunities

David Sonenstein
VP Product Strategy

AMI Strategies

About AMI

Company Background

Big-Ticket Vendor Management

Giving Customers Control Over Their Most Expensive Vendor Relationships

Deep Bench of Domain Expertise

32 years experience working daily with multiple client environments 

Our Clients Never Pay More Than They're Supposed To

And we offer historical forensic audits that help fund our go-forward services

We Eliminate the Manual Busywork Around Vendor Management

Allowing customers to scale their existing talent and keep them engaged

A Single Source of Truth

One pane of glass to view all dimensions of your vendor relationships

ServiceNow Savvy

We own and operate a ServiceNow consulting business

We Do More Than Humanly Possible

Hyperautomation is in our DNA 

Easy-button-2

Hyperautomation

[ hahy-per-aw-tuh-mey-shuhn ]

Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business and IT processes as possible. Hyperautomation involves the orchestrated use of multiple technologies, tools or platforms, including:

  • Artificial intelligence (AI)
  • Machine learning
  • Event-driven software architecture
  • Robotic process automation (RPA)
  • Business process management (BPM)
  • Integration platform as a service (iPaaS)
  • Low-code/no-code tools
  • Packaged software
  • Other types of decision, process and task automation tools

AMI Vendor Hyperautomation
Delivered as a Managed Service

PrestoTech Solutions

5 Individual & Interchangeable Mobility Products

Prestotech Mobility

OnDemand

Prestotech Mobility

CostGuard

Prestotech Mobility

AssetManager

Prestotech Mobility

DeviceSecure

Prestotech Mobility

HelpDesk

One Complete Managed Mobility Solution

Prestotech

TotalMobility

The Only Constant in Mobility is Change

Mobility managers are in charge of everything from ordering new devices to managing carrier plans to defining security and mobility compliance policies for their organizations. As companies grow and the mobile device environment fluctuates, it’s easy for mobility departments to get overwhelmed by the sheer number of variables they have to manage.

AMI can help:
  • Create predictability in your wireless spend month over month
  • Implement an accurate source of truth for inventory, usage, and spend that’s always up to date.
  • Optimize your current mobility spend and implement cost-avoidance measures
  • Provide a self-service support experience for all end users enrolled in your program

What Can Mobility Hyperautomation Do For You?

Finance

Reclaim capacity, ensure every dollar is accounted for, and never spend more than you're supposed to. Our technology streamlines the entire invoice lifecycle process including collection, processing, audit, allocations, organizational reporting, approvals, and payments giving you peace of mind and time to focus on your core business.

IT

End-to-end governance, security, management, and control of all mobile devices and their associated costs, including centralized ticketing and always up-to-date inventories. With happy executives and end-users, no news is good news, allowing you to focus on other initiatives.

Procurement

Gain negotiating power and ensure every contract is strictly adhered to. With AMI's extensive global database, we benchmark your rates against organizations of similar size and negotiate the best rates with your service providers. Every invoice is then SmartAudited against your contract to ensure nothing slips between the cracks.

Fully-Integrated Inventories

Inventory That's Always Up to Date

Ready for a single source of truth across your global mobility portfolio? By combining contract, invoice, device and user data, AMI provides 360-degree visibility into users/locations/groups and their corresponding hardware, software, services, costs and usage which is instantaneously updated with MACD activity through our bidirectionally integrated ServiceNow app.

Automated Financial Operations

Allocate, Approve & Pay

Once processed and inventoried, all invoices are allocated against cost center and GL coding at the lowest granular level and integrated back to your ERP for approval. 

With an average allocation delivery time within 24 hours of invoice receipt, AMI delivers fully coded invoices back to our customers for approval and payment weeks before the invoice due date, allowing them to unlock early payment discounts and incentives. 

Cost Containment

Audit, Optimize & Dispute

Your wireless invoices have tons of pages to comb through and are sometimes  filled with all kinds of surprises when you open them up, right? We get it. In constantly changing mobility environments, it’s not easy to stay on top of if your corporate wireless spend with spreadsheets and other homegrown tools. AMI’s combination of automation and analyst expertise brings predictability and peace of mind to your wireless program:

  • SmartCMDB™ technology auto populates your inventory with new, anomalous, or missing rate plans, charges, subscriptions and devices and flags them for review by our analysts. 
  • SmartAudit™ technology flags anomalous and zero usage, avoidable fees, orphaned ESN’s and any behaviour that doesn’t seem right.
  • Unvalidated charges are filed for dispute with your carrier and managed by our analyst team until they’re resolved.
  • Pooled and standalone subscriptions are right-sized based on usage trends, with corrections made mid-cycle before the next invoice hits so you’re never blindsided by unexpected fees again.

Change Management

ServiceNow Apps

Scoped, certified apps enable point-and-click implementations that are completed in days not months, leveraging your existing ServiceNow hierarchies and approval-routings.  

Not a current ServiceNow customer? No problem. Our mobility-specific app allows any customer to harness the power of ServiceNow through our MSP program .

Automated Transactions

Carrier, MDM & ERP APIs

Integration that forces accuracy and delivers speed. Whether you are ordering a new device, deploying a new security policy, or issuing payments to your providers, we take the humans out of the loop to ensure every task is accurately and instantaneously handed-off to the appropriate systems for processing.

Global Coverage & Services

GDPR-Compliant Global Reach

With 140 international wireless carriers available right out of the box, AMI delivers ISO 27001-certified solutions that enable our global customers centrally manage their mobility programs anywhere in the world, including expense management services, procurement services, multilingual helpdesk, and international invoice payments with 90-day currency locks safeguarding against currency fluctuations. 

Device Security

MDM/UEM Consulting, Deployment & Support

As a full-service provider, AMI’s certified Mobile Device Management (MDM) and Unified Endpoint Management (UEM) consultants will identify the right solutions based on your mobility needs, manage the implementation/configuration/deployment process, and provide ongoing administration and end user support ensuring all corporate-owned and employee-owned devices that access corporate data are 100% secured 100% of the time.

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IT Asset Management

Centralized Ticketing

End User Self-Service

Catalogs & Approval Routing

Typical Financial Process

Production per Hour

4 Hours Work = 12 x 1-Page Invoices, 2 Line Items per Invoice

+ 5min-1hr Per Fallout Issue

Manual & Repetitive

Unrewarding Work

Easy to Miss Invoices

Late Fees & Avoidable Charges

Potential Service Disruptions

Only Checking for PO Funding

Forensic Telecom Audit

HIstorical Errors Beyond Commercial Terms

Oracle & SAP Savings Opportunities

License Management & Optimization Services
oracle

Microsoft Savings Opportunities

License Management & Optimiation Services

SD-LAN
Services

Hardware Agnostic LAN Management Solutions

Real-Time Network Monitoring

Network Monitoring, Alerting & Reporting Services

Benchmarking & Sourcing Services

$24B Telecom Benchmarking Database

End User Helpdesk

TIer 1, 2 & 3 Support by Phone, Ticket & Chat

Optimization Services

Quarterly Pool Management with Monthly Monitoring

MDM/UEM Support

Consulting, Licensing, Deployment & Support

Deployment Services

Carrier Migrations, Device Refreshes, Staging & Kitting

Device
Repair

Complete Coverage for All Types of Physical Damage

Advanced Exchange

Depot, Overnight Replacements & RMA Management

Device Recycling

Device Buy-Backs, Secure Data Wipes & Disposition

Non-Standard Devices

Certified Refurbished, Kiosks & IoT Sensor Devices

Historical Forensic Auditing

Historical errors, overcharges & incentive programs

Proactive Invoice Acquisition

Proactive management of missing, late & duplicate invoices

Eliminate Late Fees & Shutoffs

Create opportunities
for early payment
discounts

Sustainability Baseline Creation & Maintenance

All the data you
want, right at your
fingertips

ENERGY STAR
Portfolio Manager Benchmarking

Compare your buildings' performance against similar buildings nationwide

ENERGY STAR Building Emissions Calculator

Calculate your buildings' greenhouse gas (GHG) emissions

Manual Equivalent of AMI's Automation

Customer Case Study

Invoice Retrieval: 

27.08 Hours

PO Verification & Financial Allocation:  

93.75 Hours

Approving Invoices for Payment: 

97.08 Hours

Sub Total: 218 Hours (5.5 FTEs) + 5-60min per P2P Fallout Issue

Accurate Organizational Chargebacks

1,000.8 Hours

Complete Validation of All Cost Items: 

3,543.2 Hours

Additional Time: 4,544 Hours (113.5 FTEs) + 5-60min per Disputable Charge

Total Time to Replicate AMI's Automation?

119 FTEs

To Achieve Complete Cost Assurance & Accountability

Prestotech Mobility

OnDemand

New Activation, Upgrade, Port, Activate Existing Devices, Accessory-Only Purchase, Suspend, Unsuspend, Cancel Service, Add Features, Remove Features, Change Plan, Reset Voicemail Password, Resume Canceled Service, SIM Swap,
Device Update, Re-Assign Device, Request New Phone Number

Built-on-Now-Transparent

Prestotech Mobility

CostGuard

Visibility into Orders Placed in Premier vs. OnDemand
Monthly Invoice Audit Against Contract
Avoidable Fee & Surcharge Prevention
Quarterly Pool Optimization with Monthly Overage Monitoring
Monthly Carrier Inventory Updates

Prestotech Mobility

AssetManager

End User Requests & Approval Routing
Ties Devices to HRIS Employee Data & Organizational Groupings
Employee & Department/Group Inventories
Allocation Details Captured at Request Level
Spare Device Pool/Depot Management
Employee Onboarding & Offboarding
Monitors Hardware to Employee Status

Built-on-Now-Transparent

Prestotech Mobility

DeviceSecure

Full-Service MDM/UEM Solutions

Ongoing Administrative Support (Settings/Config Changes)
Locking/Unlocking/Wipe/Erase End User Devices
Application Administration, Deployment & Restriction by Group
Device to Application Issue Resolution
Easy Website Bookmarking, Whitelisting & Blacklisting
OS/Application Forced Updates or Deferrals
Location of Corporate Owned Devices
Security Policy Enforcement
Kiosk Mode (Locking a Device to a Set of Applications)

Prestotech Mobility

HelpDesk

Multicarrier
8x5x5 to 24/7/365 Options
Tier 2 Support for Services Specifically Defined
General Issue Diagnosis & Resolution
Device Email Support
Device Disposition, Recycling, Buy Back
Carrier Liaison for Issues
Break/Fix Support
Term-Based & Project-Based Options

Prestotech Mobility

TotalMobility

Completely Integrated Managed Mobility Solution

Prestotech Mobility

OnDemand

Prestotech Mobility

CostGuard

Prestotech Mobility

AssetManager

Automated Cost Allocation & Order to Invoice Verification Included

All three core modules delivered as one integrated solution

Optional Managed Service Modules

Prestotech Mobility

DeviceSecure

Prestotech Mobility

HelpDesk

Self-Service Portal

BuiltonNow-white
Screenshot 2023-01-06 at 2.14.34 PM

All Credits Allocated Back

GL Codes , Cost Centers, Departments

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AMI's Average Turnaround

Across All Customers, Categories & Invoices Processed

Before Invoice Due Date

Fully Allocated

Fully Audited

Sent to AP for Approval and/or Payment

Fractured Inventory

Invoice
Cost & Usage Details

General Ledger
Cost Centers

Human Resources
Business Owners

Procurement
Contracted Rates & Terms

IT Asset Management
Hardware Details

MDM/UEM
Software & Applications

Information Security
Policies

Information Technology
Backup & Maintenance Services

Apps

ServiceNow_technology-partner_logo_white-3
Scoped, Certified Apps for Plug & Play Implementation
on your ServiceNow Instance

Options

ServiceNow_MSP-partner_logo_white-2
Available for Customers Without an Existing ServiceNow Implementation

Know-How

ServiceNow_service-partner_logo_white-2
Solution Architects,
Design, Development, Deployment & Maintenance
BuiltonNow-white

Discover
Something Great

Book a time below and select any of our practices that interest you

AMI's Historical Telecom Audit

Through this contingency-based analysis, AMI can assist you in reducing your IT budget or unlocking new funds to pursue other projects through a complete MRI of your largest telecom service providers.
What We'll Need:
  • Three months of your PDF invoices from the largest carriers in your environment (domestic and/or global)
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate securely sharing your invoice data with us.
  • Post Analysis: A call once the analysis is complete to review our findings.
What We Typically Review:
  • An extensive review consisting of thousands of automated audits that hunt for savings based on known billing errors, NNI/UNI/EVC correlations, filling in data from FCC databases/LERG/NECA/other industry databases, benchmark savings, service provider consolidation, and modernization savings.
How Far Back in TIme Can AMI Dispute Identified Billing Errors?
  • In most cases two years, but in some cases up to seven years.
Get Started Now:

AMI's
Complimentary
Mobility Health Check

Through this analysis, we run your latest three mobility invoices through the AMI platform. Then, our analysts review the results and prepare a personalized summary of their findings.
What We'll Need:
  • Three months of your PDF invoices from any carrier in your environment (domestic and/or global)
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate securely sharing your invoice data with us.
  • Post Analysis: A call once the analysis is complete to review our findings.
What We Typically Review:
Recommendations on:
  • Domestic data & voice pool optimization 
  • Standalone & bundled plan optimization
  • Zero/low/high usage devices, plans & features
  • Overages & usage charges
  • 3rd party charges
  • Situational savings (early termination fees, activation fees, late fees, etc.)
  • Anything else that jumps off the page
Get Started Now:

Schedule Time with an
Managed Automation Specialist

We will connect you with a specialist to discuss:
  • Your current environment
  • The manual business process you want to automate
  • Automation solutions that make sense, and ones that don’t

Schedule Time with an
AMI ServiceNow Specialist

We will connect you with an expert to discuss how AMI can help you achieve your ServiceNow goals

AMI's
Utility & Sustainability

Test Drive

Through our Utility & Sustainability Test Drive, you decide what you would like us to do.

We load three months of gas, water, and power invoices from your largest facilities through our platform. Then, our analysts review the results and prepare a summary of their findings.
What We'll Need:
  • Three months of your PDF invoices from any carrier in your environment (domestic and/or global)
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate securely sharing your invoice data with us.
  • Post Analysis: A call once the analysis is complete to review our findings.
Option 1: Sustainability Baselining:
Complimentary review providing you:
  • A tour of your data in the AMI platform, detailing granular site-by-site energy consumption and spend.
  • Quick identification of usage spikes based on trending data
  • Avoidable spend savings 
  • An overview on how you can create targets, measure results, identify outliers and prioritize improvements.
  • A demonstration of how easy it is to integrate Scope 2 consumption data directly from our system to any desired environmental reporting framework.
Option 2: Historical Utility Audit:
Contingency-based audit that analyzes:
  • Site-by-site energy consumption and spend
  • Historical billing and tariff errors
  • Benchmarking recommendations
  • Underutilized tax incentives
  • Other state, local, and federal programs you qualify for
  • Alternative utility provider options (deregulated markets)
  • Green energy alternatives
  • Anything else that jumps off the page
Choose One or Both Options - Get Started Now:

Schedule Time with an
AMI Partner Specialist

We will connect you with partner specialist to discuss:
  • What you are looking to achieve with an AMI partnership
  • Partnership options
  • Next steps

AMI's Cloud Management Test Drive

Ready to see AMI's Cloud Management in action? Take a test drive with your existing cloud providers to see how easy it is to manage one or more public or private cloud environments
What We'll Need:
  • About 30 minutes with you appropriate cloud technical owners to establish the appropriate data feeds with your providers
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate establishing the right data feeds. 
  • Post Analysis: A call once the analysis is complete to review your data in the AMI system.
What We'll Review:
  • A tour of your normalized cloud data in the AMI platform.
  • Rightsizing recommendations based on CPU, RAM and Storage for sizing, power state, and reserved instances in public cloud environments.
  • Identified security vulnerabilities, misconfigurations, and other anomalies. 
  • An overview on how you can deploy 150x faster with role based access controls and group designations with built-in guardrails such as predefined catalogs and security policies.
Get Started Now:

Master
Invoice Schedule

Never Misses Invoices & Identifies Duplicates

Automated Invoice Retrieval

RPA, API, EDI & BDF Technologies

Granular
Data Extraction

Lowest-level Cost & Usage Data

SmartCMDB™
Invoice Inventories

ETL: Inventories Invoice & Flags Changes
Rates, Fees, Quantities, Assets, Service Status, Entities, Addresses, Identifiers & Relationships

Inventory Enrichment

One Pane of Glass For:

Business Owners

Spend & Usage

Policies

Cost Centers

Hardware Details

Periphery Services

Contracted Rates

Software & Apps

Maintenance Services

SmartAudit™

Invoice Audited
Contract Terms, Allocations, Usage, Trending, Inventory, Cost Items, Opportunities
& Custom Audit Rules

Validation

Flags Researched
Valid Rates are Linked to Page and Paragraph in Contractual Document in the
AMI Contract Manager

Negotiation

Disputes Managed
Progress Tracked
in Real Time
and Credits are Validated
on Subsequent Invoices

Allocate

Copied from Previous Period
& Fallout Flagged
for Analyst Follow Up

Approve

Settings Available for
Threshold-Based
Auto Approval to ERP

Pay

vCard, ACH or Check
90-Day Currency Lock
Diversity Spend Attribution

Pop-up in a pop-up!

Service Provider APIs & RPAs

Available 24/7
Instantaneous Transactions
Forced Accuracy
Faster Turnaround & Delivery

Big, Complex Invoices

change-mobility3

Mobility & UEM

inventory-2

Network & Telecom

smart-sustainability-2

Utility Providers

one-screen-3

Public/Private Cloud

Hundreds to Thousands of Invoice Pages

Tens of Thousands of Cost Items

Mission Critical Services

Cross-Department Business Accountability

Impossibly Labor Intensive to Audit

Easy to Leave Money on the Table

freelancer

Never Miss an Invoice

Predictive & proactive

Do More Than Humanly Possible

Exponential processing capability that forces accuracy

Keep Your Staff Engaged

Scale your talent by managing exceptions, not minutia

Fearless Change Management

Fully integrated with your inventory and validated for cost accuracy

Single Source of Truth

View all dimensions of your vendor relationships in one pane of glass

Never Pay More Than You're Supposed to

Complete confidence, transparency & accountability for every dollar spent

5 Minutes Per Invoice

Manual Invoice Retrieval & Processing

Web Portal Download
Locating in Email
Scanning from Paper

12 Invoices = 1 Hour of Manual Work

Missed or Improperly Processed Invoices Create Service Disruption Risk

Big, Deep & Complex Invoices

change-mobility3

Mobility & UEM

inventory-2

Network & Telecom

smart-sustainability-2

Utility Providers

one-screen-3

Public/Private Cloud

Hundreds to Thousands of Invoice Pages

Tens of Thousands of Cost Items

Mission Critical Services

Cross-Department Business Accountability

Impossibly Labor Intensive to Audit

Easy to Leave Money on the Table

3 Minutes Per Line Item

Manually Checking Against the PO

10 Line Items = 1/2 Hour of Manual Work

5 Minutes Per Page

Financial GL Code Cost Allocation

12 Pages = 1 Hour of Manual Work

Reporting is Limited to Financial Structure, Not Business Structure

5 Minutes Per Invoice

Manual Approvals & Payments

Emails
Phone Calls
Initiating Payment by Paper Check or ACH

12 Invoices = 1 Hour of Manual Work

Slow Approval & Payment Processes Result in Late Fees & Service Disruption Risk

5-60 Minutes Per Issue

Managing Unexpected Cost Items

Anomaly Research
Evidence Collection
Dispute Process

6 Anomalies = 30-120 Minutes of Manual Work

Requiring Verification in Multiple Systems and Managed by Phone or Email