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Your Hero for
Vendor Spend Management

With more than 30 years in the business, our career analysts supported by industry-leading automation have seen and fixed more spend problems than most teams have attempted, which is why clients stay with us longer than anyone in the industry.

Our Origin Story

After finishing her degree in Engineering Arts at Michigan State, Jane Sydlowski, joined Michigan Bell to work with B2B start-up clients while also earning her MBA from Wayne State University.

When Michigan Bell restructured in 1991, Sydlowski chose to depart and create her own company, American Megacom, Inc. (aka “AMI”), challenging the industry’s misleading sales and marketing tactics.

Over 30 years later, AMI Strategies serves clients on every continent, offering a global suite of solutions for Telecom, Mobility, Cloud, Utility, ServiceNow, and Managed Automation deployments – all powered by cutting-edge technology and automation.

Our platform is designed to manage any vendor that’s important to our customers – no matter what category it’s in.

By establishing inventory that includes integrated data from vendors and enterprise systems, auditing charges against correlating contracts, automating allocations and payments, and centralizing how services are purchased, changed or decommissioned, AMI ensures our clients never waste time on vendor-related busywork, and never pay more than they’re supposed to.

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A Letter From The CEO

Welcome, and thank you for taking the time to learn more about our unique little firm.

I founded American Megacom Inc. (AMI) in 1991 because I saw fellow businesses in my community being misled by a new wave of interexchange carriers flooding the marketplace. 

With no shortage of “guidance” that my little startup would not last the year, it is very humbling to tell you that in 2021 AMI celebrated its 30th year of providing governance confidence and understanding of spend with our clients’ most expensive service providers and vendors.

Despite our growth, we are still regarded by our clients and partners as nimble, flexible and easy to do business with – which I attribute to our original guiding principles which still ring true today:

  • Respect for the Individual
  • Team Mentality
  • Commitment to Quality & Integrity 
  • Always Be Dynamic, Responsive & Adaptive

Throughout the journey, AMI has held a technology-forward philosophy, bringing multiple Industry 4.0 technologies into production to deliver a world class customer experience through hyperautomation.

And while we are proud of our existing vendor-automation milestones, we are even more excited about what the future brings as we continue to test and bring new technologies into production.

We look forward to the opportunity to earn your business through the same honesty, expertise, flexibility and technical acumen that has helped us serve the Fortune 1000 for the past three decades.

Sincerely,

Jane Sydlowski, CEO, AMI Strategies

Michigan ORBIE awards - Leadership 2023
MCWT Woman of the year in tech 2023
enterprising women – women of the year 2015

Orchestrating Confidence in Enterprise Vendor Spend Since 1991​

1991
American Megacom Inc. (AMI) founded
2001
eAMI, AMI's proprietary SaaS invoice audit and management platform released
2008
AMI launches domestic bill payment services
2011
eAMI rebranded as temNOW, AMI launches Managed Mobility suite mobilityNOW and begins managing utility spend on behalf of customers
2012
AMI launches full integration into client ERP systems
2016
AMI acquires ServiceNow partner and opens west coast operations in Denver, CO
2018
AMI launches Invoice(AI), a proprietary invoice processing technology that utilizes Artificial Intelligence (AI) and Machine Learning (ML) to automate invoice abstraction
2019
AMI deploys APIs to AT&T and Verizon to automate wireless carrier ordering and support tasks
2020
AMI launches three scoped, certified ServiceNow applications to integrate spend, usage, and contract details into ServiceNow IT Asset Management (ITAM) and enable self-serve service provider MACD
2022
Hyperautomation continues as AMI launches additional Robotic Process Automations (RPAs), service provider and enterprise systems APIs, Extract/Translate/Load (ETL) technologies, and SmartAudit automation into production.
2023
AMI acquires mobility help desk leader, G Squared Wireless and opens new staging, kitting and depot center in Nashville, TN. AMI also acquires 60 clients from business partner Advantix Inc to support their divestiture strategy and gain market share.
2024
AMI launches cloud allocation and optimization services and Scope 2 sustainability reporting suite.
2025
AMI expands product offerings to include energy optimization and procurement services, energy smart metering, waste diversion, SaaS license management, and forensic telecom and technology auditing.

Meet Our Management Team

Jane Sydlowski

CEO & President

Dean Keeler

CTO & VP Operations

Charles P. Barnes

CFO & General Counsel

Jon Dezelsky

Executive Vice President

David Sonenstein

VP Product Strategy

Alex Orille

Director Development

Cody Neely

Director Support

Jasmine Herbst

Director Operations

Melissa Glasgow

Director Mobility Services

Holly Muston

Director Client Experience

Tim McNeal

Director Strategic Accounts

Dave Pawlak

Innovation & Vision Strategist

A Certified Diversity Supplier

AMI is a woman-owned and operated Vendor Expense Management supplier. When it comes to diversity, we practice what we preach – with our internal staff reflecting the makeup of the U.S. population in terms of race, gender and age.

Companies that leverage AMI’s services can apply our fees and the amounts we pay their providers on their behalves towards their diversity spend attributions.

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Want to Join our Team?

Recruitment Fraud Alert

We’ve been made aware of phishing attempts using email domains that closely resemble AMI Strategies. These messages are not affiliated with AMI.

AMI only posts open positions on our official careers page:

All legitimate recruiting emails will only come from the @amistrategies.com domain. We are aware of fraudulent messages sent from look-alike domains such as @careers-amistrategies.com. These are not associated with AMI.

After applying, all official recruiting communication will be sent via text message from the same phone number that delivers your application confirmation text. We will never request payment, banking details, or sensitive personal information during the hiring process.

If you receive a suspicious message, please disregard it.

AMI in the Community

We are committed to making Michigan the No. 1 state for women in technology

We are proud members of ETMA and have pledged to their Code of Ethics

We are proud to help empower people to lead financially healthy lives
Authorized State of Michigan Extended Purchasing Program Vendor
Proud members of the Society for Information Management Professionals

Proud to support the TBM Council in advancing the discipline of Technology Business Management

AMI Awards & Recognition

Peer Voted by Partners & Competitors

Peer Voted by Partners & Competitors

Notable Women in IT 2018

Knowledge 15 Hackathon (Finalist)

Knowledge 13 Hackathon (FInalist)

Knowledge 12 Innovation of the Year (Winner)

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Women of the Year 2015

Diverse Supplier Award 2014

Women’s Business Enterprise Diverse Supplier Achievement Award 2013

Discover
Something Great

Book a time below and get a free service provider inventory report.

Fractured Inventory

Invoice
Cost & Usage Details

General Ledger
Cost Centers

Human Resources
Business Owners

Procurement
Contracted Rates & Terms

IT Asset Management
Hardware Details

MDM/UEM
Software & Applications

Information Security
Policies

Information Technology
Backup & Maintenance Services

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AMI's Average Turnaround

Across All Customers, Categories & Invoices Processed

Before Invoice Due Date

Fully Allocated

Fully Audited

Sent to AP for Approval and/or Payment

Self-Service Portal

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All Credits Allocated Back

GL Codes , Cost Centers, Departments

Discover
Something Great

2023 AMI Dispute Activity

33,076 System-Generated Flags

20,176 Flags Investigated by Analysts

 

$2.9M Largest Dispute Recovered / $0.01 Smallest Dispute Recovered

 

42% Cases filed for under $100      31% Cases filed between $100-$1,000      21% Cases filed for between $1000-$10,000     6% Cases filed over $10,000

$101.7% Average AMI dispute recovery rate inclusive of taxes, fees and surcharges
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Invoice Lifecycle Automation

Fully audited and allocated invoices delivered weeks before their due date

Every Billing Error & Savings Opportunity Uncovered

Invoice auditing, contract/rate validation and dispute management services

Clean Inventory Data

Understand what you have, where it is and how much it costs – Everywhere

Fearless Change Management

Centralized procurement, changes and support delivered via ServiceNow

Single Source of Truth

View all dimensions of your vendor relationships in one pane of glass

Never Pay More Than You're Supposed to

Complete confidence, transparency & accountability for every dollar spent

AMI Dispute Manager

AMI Dispute Manager

EndofLifeServices

Device Refresh

Recovery Management

Certified Data Erasure

Recovery Management

Reuse & Redeployment

Cosmetic Grading

Diagnostic Testing

Reselling & Remarketing

Employee Buy Programs

Corporate Donations

CostManagement

Monthly Invoice Audit Against Contract
Monthly Change Validation
Monthly Review of Preventable Costs
Quarterly Zero Usage Plans/Device/Features Review
Quarterly Pool Optimization with Monthly Overage Monitoring

AssetManagement

End User Requests & Approval Routing
Ties Devices to HRIS Employee Data & Organizational Groupings
Employee & Department/Group Inventories
Allocation Details Captured at Request Level
Spare Device Pool/Depot Management
Employee Onboarding & Offboarding
Monitors Hardware to Employee Status

MobileThreatDefense

All Threats

Malware
Phishing
Zero-Days
Ransomware

Data Leakage
Account Take-Over
Man-in-the-Middle
Bot Attacks

All Vectors

Malicious Emails
Malicious Websites
Rogue Networks/Apps

Theft or Loss
USB
Human Error

All Devices

Corporate Owned

BYOD

DeviceControl

Full-Service MDM/UEM Solutions

Ongoing Administrative Support (Settings/Config Changes)
Locking/Unlocking/Wipe/Erase End User Devices
Application Administration, Deployment & Restriction by Group
Device to Application Issue Resolution
Easy Website Bookmarking, Whitelisting & Blacklisting
OS/Application Forced Updates or Deferrals
Location of Corporate Owned Devices
Security Policy Enforcement
Kiosk Mode (Locking a Device to a Set of Applications)

HelpDesk

Multicarrier
12x5 to 24/7 Options
Tier 2 Support for Services Specifically Defined
General Issue Diagnosis & Resolution
Device Email Support
Device Disposition, Recycling, Buy Back
Carrier Liaison for Issues
Break/Fix Support
Term-Based & Project-Based Options

FulfillmentServices

Provisioning

Porting

Transfer of Liability

MDM/EMM Config

Profile/Policy Enablement

Application Loading

Restriction Policies

Settings Management

Accessory Pairing

Asset Receiving & Tracking

Staging & Imaging

Kitting

Reporting

Training Documentation

ServicePortal

Multicarrier Workflow & Inventory Management

Manual Equivalent of AMI's Automation

Customer Case Study

Invoice Retrieval: 

27.08 Hours

PO Verification & Financial Allocation:  

93.75 Hours

Approving Invoices for Payment: 

97.08 Hours

Sub Total:<br 218 Hours (5.5 FTEs) + 5-60min per P2P Fallout Issue</br

Accurate Organizational Chargebacks

1,000.8 Hours

Complete Validation of All Cost Items: 

3,543.2 Hours

Additional Time: 4,544 Hours (113.5 FTEs) + 5-60min per Disputable Charge

Total Time to Replicate AMI's Automation?

119 FTEs

To Achieve Complete Cost Assurance & Accountability

5-60 Minutes Per Issue

Managing Unexpected Cost Items

Anomaly Research
Evidence Collection
Dispute Process

6 Anomalies = 30-120 Minutes of Manual Work

Requiring Verification in Multiple Systems and Managed by Phone or Email

5 Minutes Per Invoice

Manual Approvals & Payments

Emails
Phone Calls
Initiating Payment by Paper Check or ACH

12 Invoices = 1 Hour of Manual Work

Slow Approval & Payment Processes Result in Late Fees & Service Disruption Risk

5 Minutes Per Page

Financial GL Code Cost Allocation

12 Pages = 1 Hour of Manual Work

Reporting is Limited to Financial Structure, Not Business Structure

3 Minutes Per Line Item

Manually Checking Against the PO

10 Line Items = 1/2 Hour of Manual Work

Big, Deep & Complex Invoices

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Mobility & UEM

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Network & Telecom

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Utility Providers

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Public/Private Cloud

Hundreds to Thousands of Invoice Pages

Tens of Thousands of Cost Items

Mission Critical Services

Cross-Department Business Accountability

Impossibly Labor Intensive to Audit

Easy to Leave Money on the Table

5 Minutes Per Invoice

Manual Invoice Retrieval & Processing

Web Portal Download
Locating in Email
Scanning from Paper

12 Invoices = 1 Hour of Manual Work

Missed or Improperly Processed Invoices Create Service Disruption Risk
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Never Miss an Invoice

Predictive & proactive

Do More Than Humanly Possible

Exponential processing capability that forces accuracy

Keep Your Staff Engaged

Scale your talent by managing exceptions, not minutia

Fearless Change Management

Fully integrated with your inventory and validated for cost accuracy

Single Source of Truth

View all dimensions of your vendor relationships in one pane of glass

Never Pay More Than You're Supposed to

Complete confidence, transparency & accountability for every dollar spent

Big, Complex Invoices

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Mobility & UEM

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Network & Telecom

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Utility Providers

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Public/Private Cloud

Hundreds to Thousands of Invoice Pages

Tens of Thousands of Cost Items

Mission Critical Services

Cross-Department Business Accountability

Impossibly Labor Intensive to Audit

Easy to Leave Money on the Table

Service Provider APIs & RPAs

Available 24/7
Instantaneous Transactions
Forced Accuracy
Faster Turnaround & Delivery

Allocate

Copied from Previous Period
& Fallout Flagged
for Analyst Follow Up

Approve

Settings Available for
Threshold-Based
Auto Approval to ERP

Pay

vCard, ACH or Check
90-Day Currency Lock
Diversity Spend Attribution

Apps

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Scoped, Certified Apps for Plug & Play Implementation
on your ServiceNow Instance

Options

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Available for Customers Without an Existing ServiceNow Implementation

Know-How

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Solution Architects,
Design, Development, Deployment & Maintenance
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SmartAudit™

Invoice Audited
Contract Terms, Allocations, Usage, Trending, Inventory, Cost Items, Opportunities
& Custom Audit Rules

Validation

Flags Researched
Valid Rates are Linked to Page and Paragraph in Contractual Document in the
AMI Contract Manager

Negotiation

Disputes Managed
Progress Tracked
in Real Time
and Credits are Validated
on Subsequent Invoices

Inventory Enrichment

One Pane of Glass For:

Business Owners

Spend & Usage

Policies

Cost Centers

Hardware Details

Periphery Services

Contracted Rates

Software & Apps

Maintenance Services

Master
Invoice Schedule

Never Misses Invoices & Identifies Duplicates

Automated Invoice Retrieval

RPA, API, EDI & BDF Technologies

Granular
Data Extraction

Lowest-level Cost & Usage Data

SmartCMDB™
Invoice Inventories

ETL: Inventories Invoice & Flags Changes
Rates, Fees, Quantities, Assets, Service Status, Entities, Addresses, Identifiers & Relationships

Schedule Time with an
AMI Partner Specialist

We will connect you with partner specialist to discuss:
  • What you are looking to achieve with an AMI partnership
  • Partnership options and next steps

AMI's
Utility & Sustainability

Test Drive

Through our Utility & Sustainability Test Drive, you decide what you would like us to do.

We load three months of gas, water, and power invoices from your largest facilities through our platform. Then, our analysts review the results and prepare a summary of their findings.
What We'll Need:
  • Three months of your PDF invoices from any carrier in your environment (domestic and/or global)
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate securely sharing your invoice data with us.
  • Post Analysis: A call once the analysis is complete to review our findings.
Option 1: Sustainability Baselining:
Complimentary review providing you:
  • A tour of your data in the AMI platform, detailing granular site-by-site energy consumption and spend.
  • Quick identification of usage spikes based on trending data
  • Avoidable spend savings 
  • An overview on how you can create targets, measure results, identify outliers and prioritize improvements.
  • A demonstration of how easy it is to integrate Scope 2 consumption data directly from our system to any desired environmental reporting framework.
Option 2: Historical Utility Audit:
Contingency-based audit that analyzes:
  • Site-by-site energy consumption and spend
  • Historical billing and tariff errors
  • Benchmarking recommendations
  • Underutilized tax incentives
  • Other state, local, and federal programs you qualify for
  • Alternative utility provider options (deregulated markets)
  • Green energy alternatives
  • Anything else that jumps off the page
Choose One or Both Options - Get Started Now:

AMI's
Complimentary
Mobility Health Check

Through this analysis, we run your latest three mobility invoices through the AMI platform. Then, our analysts review the results and prepare a personalized summary of their findings.
What We'll Need:
  • Three months of your PDF invoices from any carrier in your environment (domestic and/or global)
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate securely sharing your invoice data with us.
  • Post Analysis: A call once the analysis is complete to review our findings.
What We Typically Review:
Recommendations on:
  • Domestic data & voice pool optimization 
  • Standalone & bundled plan optimization
  • Zero/low/high usage devices, plans & features
  • Overages & usage charges
  • 3rd party charges
  • Situational savings (early termination fees, activation fees, late fees, etc.)
  • Anything else that jumps off the page
Get Started Now:

AMI's Historical Telecom Audit

Through this contingency-based analysis, AMI can assist you in reducing your IT budget or unlocking new funds to pursue other projects through a complete MRI of your largest telecom service providers.
What We'll Need:
  • Three months of your PDF invoices from the largest carriers in your environment (domestic and/or global)
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate securely sharing your invoice data with us.
  • Post Analysis: A call once the analysis is complete to review our findings.
What We Typically Review:
  • An extensive review consisting of thousands of automated audits that hunt for savings based on known billing errors, NNI/UNI/EVC correlations, filling in data from FCC databases/LERG/NECA/other industry databases, benchmark savings, service provider consolidation, and modernization savings.
How Far Back in TIme Can AMI Dispute Identified Billing Errors?
  • In most cases two years, but in some cases up to seven years.
Get Started Now: