Topics Covered in this Article
What is Mobile Device Management (MDM) and why is it important?
Common challenges solved with MDM.
Key features of AMI’s MDM Managed Services
Partner Spotlight: Scalefusion MDM
AMI Managed MDM Services - The Last Mile for Enterprise Mobile App Deployments
As enterprise organizations empower their employees with access to corporate applications on mobile devices, many struggle with deployment.
AMI Strategies’ Mobile Device Management (MDM) managed services offer robust solutions to help enterprises deploy and manage their critical business applications on wireless devices seamlessly. Here’s a closer look at the key features of AMI Strategies’ MDM services and how they can benefit your enterprise.
These challenges, stemming from the manual processing of invoices, not only hamper the efficiency of the AP department but also have broader implications on the company’s financial health and vendor relations.
What is Mobile Device Management and Why is It Important?
Mobile Device Management (MDM) refers to the administration of mobile devices, such as smartphones, tablets, and laptops, to ensure they are secure and efficiently used within an organization. MDM solutions allow businesses to remotely manage device settings, distribute applications, and enforce security policies. This is particularly important for enterprises with a mobile workforce, as it helps safeguard corporate data, ensure compliance, and boost productivity by maintaining device functionality and security.
Common Challenges Solved with MDM
Locking and unlocking user devices.
Pushing a list of apps to corporate and employee-owned devices.
Locating corporate-owned devices
Enforcing security policies (allowing/disallowing features).
Putting a device in kiosk mode (locking a device to a set of applications).
Key Features of AMI’s MDM Managed Services
Certified Experts: It is often impractical for IT departments to have certified MDM experts on staff. AMI fills this gap by providing clients access to certified technicians who configure, deploy, and provide helpdesk support for any MDM solution.
Help Desk Support: When an incident occurs, help is only a phone call or email away. This includes device encryption, remote wipe capabilities, and policy enforcement to prevent unauthorized access and data breaches. AMI’s MDM Help Desk can remotely lock devices or erase data if a device is lost or stolen, ensuring sensitive information remains secure.
Partner Spotlight – Scalefusion MDM
As one of the most versatile MDM applications on the market, Scalefusion supports a wide variety of operating systems, including Android, iOS, Windows, and macOS. Known for its flexible pricing and ease of use, Scalefusion offers an array of app management capabilities and benefits.
Using AMI’s managed MDM services, enterprises can leverage all the benefits of Scalefusion without needing MDM experts on staff, including:
App Lifecycle Management:
Effective application management oversees your apps throughout their lifespan. This includes selecting and deploying the application, ongoing troubleshooting, updates, and eventual retirement. An MDM or UEM solution ensures your applications run smoothly, reducing issues and maximizing their lifecycle.
Installing Public and Private Apps:
Many organizations need and use native apps that are not available on public application stores. Scalefusion enables you to install, configure, and update enterprise apps via the Enterprise Store.
Granular Control with Permissions and Configurations:
Application management using Scalefusion allows you to define and enforce specific permissions for each app. This ensures users can access only the apps and data they need for their job functions. Similarly, you can configure apps to meet your specific needs, preventing unnecessary features from slowing them down or creating security risks.
Remote Updates and Staged Deployment:
Applications are great to use only when they run smoothly and do not hinder enterprise operations. You can remotely update all apps without end-user intervention using Scalefusion. Additionally, staged deployment of applications ensures that issues can be addressed before a full deployment.
Remote Installation/Uninstallation:
Think of the time wasted having to physically touch every device to install or remove an application. Scalefusion’s application management eliminates this hassle by allowing you to deploy and remove apps remotely across your entire network. This saves IT teams valuable time and resources, allowing them to focus on more strategic tasks.
Data-Driven Decisions with App Usage and Version Tracking:
Scalefusion helps track data used by each app on enterprise devices. This valuable information helps you identify areas for cost optimization. You can see which apps consume the most data and make informed decisions about licensing or data plans. This can lead to significant cost savings, especially for businesses with large mobile workforces. You can also monitor the app version of each app across your device inventory.
Focused Functionality with Kiosk Mode:
Application management extends to another key Scalefusion feature admired by businesses worldwide—kiosk mode. Kiosk mode lets you lock a device onto a single application or a designated set of apps. This is ideal for public kiosks, point-of-sale systems, or devices with a specific purpose. Restricting access to other features and functionalities ensures the device stays on task and reduces the risk of accidental data breaches or misuse.
Secure BYOD with Containerization:
Bring-your-own-device (BYOD) policies are becoming increasingly common as enterprises adopt flexible work models. Application management in a BYOD scenario revolves around containerization. BYOD containerization creates a secure work environment on employee-owned devices by segregating personal and work apps and data.
Containerization allows employees to access work applications and data without compromising the privacy of their personal information. Company data stays secure within the container, while personal data remains separate. All the application management capabilities of Scalefusion in BYOD are limited to the work apps, while employees have complete control over their personal apps.
Internal Partnering: IT Asset Management
Automating Wireless Service Inventories to the ServiceNow CMDB
Wireless administrators can partner with internal ServiceNOW stakeholders by automating the creation and continuous updating of wireless service inventories through AMI’s Invoice Lifecycle Automation, AMI’s eBonding with wireless carriers, and AMI’s scoped, certified ServiceNow app, connectNOW.
Read more here.
How AMI’s Managed MDM Improves Business Operations and Security
By integrating AMI Strategies’ MDM services, enterprises can significantly enhance their operational efficiency and security posture. The centralized management of devices reduces the administrative burden on IT teams, allowing them to focus on more strategic initiatives. Enhanced security features ensure that corporate data is protected, reducing the risk of data breaches and compliance violations. Additionally, real-time monitoring and automated updates ensure that devices are always in optimal condition, minimizing downtime and improving overall productivity.
AMI Managed MDM Services
Complimentary consulting to find the right MDM solution for your environment.
MDM portal and policy configuration.
MDM deployment to devices and end points.
MDM Administrator training
MDM administrator help desk.
Final Thoughts
AMI’s Mobile Device Management (MDM) managed services provide a comprehensive solution for enterprises looking to select, configure, deploy, and manage their critical business applications on wireless devices. With certified MDM technicians just a phone call or email away, enterprises can focus on their core business operations while leaving the complexities of mobile device management to the experts.
David Sonenstein - Vice President of Product Strategy
AMI Strategies
With over 20 years in the industry, David helps orchestrate AMI’s vision for vendor hyperautomation. While contributing to AMI’s adoption of automation technologies, system integrations and technology frameworks, his research focuses on enterprise market and technology trends and where automation solutions can help organizations achieve their desired business outcomes. He currently serves on the executive board of the Enterprise Technology Management Association (ETMA) and is an associate of the Technology Business Management (TBM) Council.
