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Reduced Telecom Expenses

INDUSTRY
National non-profit

ANNUAL TELECOM SPEND
$26 million

IMPLEMENTATION/ SERVICES
– temNOW™
– SmartAudit

RESULTS
– With review of first $12 million in telecom invoices, AMI Strategies recovered $500,000 in first four months
– Recovered an additional $1 million
– After subsequent SmartAudit of all contracts, AMI saved an additional $200,000over 12 months

AMI Strategies Reduces Telecom Expenses for National Non-Profit


Situation

Four years ago, a national non-profit humanitarian organization was operating its telecom strategy in a decentralized way – using local chapters rather than centralizing all their telecom efforts – and, as a result, they started experiencing significant cost pressures.  The non-profit knew it needed a provider to help it streamline and centralize its telecommunications expenses.  It also needed:

  • Insight into the entire telecom footprint across the enterprise
  • To understand its overall telecommunications spend, the associated inventory and vendor contracts.   

Ultimately, this national non-profit needed both visibility and savings, so it sent out an RFP to find the right provider for the job.

Solution

Enter AMI Strategies. To address the needs and challenges outlined in the non-profit’s RFP, AMI Strategies implemented its temNOW cloud-based telecom expense management platform. Following an initial set-up, AMI was able to identify the organization’s actual telecom spend, number of vendors and the number of invoices received per month. With temNOW, the this national non-profit gained visibility into over 3000 monthly invoices with over 450 vendors;  numbers that were unknown prior to implementation.    

Outcomes

Through its cutting-edge temNOW platform, AMI Strategies helped this organization recover $500,000 in the first four months alone. At the end of 12 months, its savings as a result of temNOW totaled $1 million. 

AMI Strategies also implemented procedures and automated processes for the organization, empowering it to function with:

  • Transparent management of the lifecycle of all monthly invoices using a standard work flow and a Web-based system
  • Visibility into every data point on an invoice, organized in strategic ways through reporting, for example, inventory by location, charges by cost center and more
  • Monthly automated auditing, general ledger allocations and bill pay
  • Centralized data and processes

Since the success of this initial implementation, the non-profit organization has expanded its use of temNOW to include the platform’s SmartAudit component. Through AMI’s SmartAudit capability, the organization was able to populate all of its contracts and conduct a comprehensive reconciliation audit. As a result, it identified $200,000 more in savings– a significant improvement over the audit outcomes of previous years. 

Additionally, the non-profit is fully leveraging the smart data capabilities of temNOW to feed its business intelligence systems. This capability funnels even more data into the its’ existing reporting features, giving them actionable insights into location-based spend, vendors and services from which they’re able to make more informed business decisions.