Building a Strong, Strategic Partnership Brick by Brick

AMI’s solutions helped a major American heavy vehicle and contract automotive manufacturer increase capacity and realize savings on annualized spend

Situation

An American heavy vehicle and contract automotive manufacturer, was looking to increase visibility into its telephony data, reduce its number of venders and better control its costs.  The company needed to build an expense and mobility strategy from the ground up, and they chose AMI Strategies to help it begin to achieve these goals.

Solution

Step 1: Laying the Foundation

The partnership began with a complete spend baseline and inventory analysis, as well as an audit of the company’s network infrastructure and corresponding vendor contracts.  With savings opportunities identified and implemented, and billing corrections made, AMI Strategies was able to save this client 10% in annualized costs right off the bat.

Step 2: Framing the House

Next, the AMI team implemented its SmartCMDB™ and SmartAudit™ technology for the company’s fixed wireline network services.  This well-orchestrated TEM program created an ongoing process of invoice management, auditing, governance, and automation to drive optimization, savings, and operational efficiencies.

Step 3: Putting Up the Walls

As AMI proved itself to be a trusted and reliable partner, this client began looking at other ways to take advantage of AMI’s products and services. The obvious next step was to add their mobility invoices into the AMI platform, which gave the company better insights into its mobility data and spend. 

The combined results of AMI’s Telecom Expense Management and Managed Mobility solutions was an increased annual savings of over 28% in invoice credits and annualized cost reductions.

Step 4: Plumbing and Wiring

This client began to shift some of its mobility operations to AMI Strategies. Traditionally, the company relied on its IT staff to fully manage and support its mobility needs, but as the partnership deepened, this client deployed AMI’s Managed Mobility Help Desk to meet some of its mobility management challenges, such as:

  • Mobility components sourced across several different providers.
  • Mobility management taking up valuable work capacity from the IT team, who were also responsible for several other critical IT functions for the company.
  • Covid-19 making traditional in-person, one-to-one device set up, management and upgrades nearly impossible.
  • Capacity constraints meant that only so many device activations/refreshes/resells could be done at a time, and the company was missing out on valuable rebate opportunities.

Step 5: Adding the Finishes

In tandem with its fully integrated partner, Mobile reCell, AMI established a workflow for refreshing this company’s eligible devices and optimizing its end-of-life (EOL) process.  Within this process, AMI alerts the employee when their device is ready for an upgrade.  From there, AMI’s Help Desk experts work directly with the employee to activate the new device – walking through each phase of the set up and every required application – from email to contact migration.  The employee receives shipping instructions to send their old device back, where it undergoes a complete device wipe, ensuring that all information is securely removed. Then, the device is sold back to the carrier and the client receives the rebate.

Step 6: Move in Day

Today, this client is not only experiencing a faster, better-optimized mobility process, but also its IT staff has drastically increased its capacity and, in turn, productivity.  The company is now beginning to onboard its executives, and is getting positive reviews on their new mobility experience:

CLIENT
An American heavy vehicle and contract automotive manufacturer

INDUSTRY
Automotive

IMPLEMENTATION/ SERVICES
– Telecom Expense Management & Managed Mobility Services
– Full Lifecycle Managed Services
     – Mobility Help Desk
     – Asset Retirement

RESULTS
– 15% increase in IT personnel capacity and increased security
– Savings of up to:
10% in initial network infrastructure costs
Additional 18% in annualized cost reduction and invoice audit credits recovered.

Discover
Something Great

Book a time below and select any of our practices that interest you

Self-Service Portal

BuiltonNow-white
Screenshot 2023-01-06 at 2.14.34 PM

All Credits Allocated Back

GL Codes , Cost Centers, Departments

WOB_LONG_INFO_REVERSE_RGB

AMI's Average Turnaround

Across All Customers, Categories & Invoices Processed

Before Invoice Due Date

Fully Allocated

Fully Audited

Sent to AP for Approval and/or Payment

Fractured Inventory

Invoice
Cost & Usage Details

General Ledger
Cost Centers

Human Resources
Business Owners

Procurement
Contracted Rates & Terms

IT Asset Management
Hardware Details

MDM/UEM
Software & Applications

Information Security
Policies

Information Technology
Backup & Maintenance Services

Apps

ServiceNow_technology-partner_logo_white-3
Scoped, Certified Apps for Plug & Play Implementation
on your ServiceNow Instance

Options

ServiceNow_MSP-partner_logo_white-2
Available for Customers Without an Existing ServiceNow Implementation

Know-How

ServiceNow_service-partner_logo_white-2
Solution Architects,
Design, Development, Deployment & Maintenance
BuiltonNow-white

AMI's Historical Telecom Audit

Through this contingency-based analysis, AMI can assist you in reducing your IT budget or unlocking new funds to pursue other projects through a complete MRI of your largest telecom service providers.
What We'll Need:
  • Three months of your PDF invoices from the largest carriers in your environment (domestic and/or global)
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate securely sharing your invoice data with us.
  • Post Analysis: A call once the analysis is complete to review our findings.
What We Typically Review:
  • An extensive review consisting of thousands of automated audits that hunt for savings based on known billing errors, NNI/UNI/EVC correlations, filling in data from FCC databases/LERG/NECA/other industry databases, benchmark savings, service provider consolidation, and modernization savings.
How Far Back in TIme Can AMI Dispute Identified Billing Errors?
  • In most cases two years, but in some cases up to seven years.
Get Started Now:

AMI's
Complimentary
Mobility Health Check

Through this analysis, we run your latest three mobility invoices through the AMI platform. Then, our analysts review the results and prepare a personalized summary of their findings.
What We'll Need:
  • Three months of your PDF invoices from any carrier in your environment (domestic and/or global)
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate securely sharing your invoice data with us.
  • Post Analysis: A call once the analysis is complete to review our findings.
What We Typically Review:
Recommendations on:
  • Domestic data & voice pool optimization 
  • Standalone & bundled plan optimization
  • Zero/low/high usage devices, plans & features
  • Overages & usage charges
  • 3rd party charges
  • Situational savings (early termination fees, activation fees, late fees, etc.)
  • Anything else that jumps off the page
Get Started Now:

Schedule Time with an
Managed Automation Specialist

We will connect you with a specialist to discuss:
  • Your current environment
  • The manual business process you want to automate
  • Automation solutions that make sense, and ones that don’t

Schedule Time with an
AMI ServiceNow Specialist

We will connect you with an expert to discuss how AMI can help you achieve your ServiceNow goals

AMI's
Utility & Sustainability

Test Drive

Through our Utility & Sustainability Test Drive, you decide what you would like us to do.

We load three months of gas, water, and power invoices from your largest facilities through our platform. Then, our analysts review the results and prepare a summary of their findings.
What We'll Need:
  • Three months of your PDF invoices from any carrier in your environment (domestic and/or global)
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate securely sharing your invoice data with us.
  • Post Analysis: A call once the analysis is complete to review our findings.
Option 1: Sustainability Baselining:
Complimentary review providing you:
  • A tour of your data in the AMI platform, detailing granular site-by-site energy consumption and spend.
  • Quick identification of usage spikes based on trending data
  • Avoidable spend savings 
  • An overview on how you can create targets, measure results, identify outliers and prioritize improvements.
  • A demonstration of how easy it is to integrate Scope 2 consumption data directly from our system to any desired environmental reporting framework.
Option 2: Historical Utility Audit:
Contingency-based audit that analyzes:
  • Site-by-site energy consumption and spend
  • Historical billing and tariff errors
  • Benchmarking recommendations
  • Underutilized tax incentives
  • Other state, local, and federal programs you qualify for
  • Alternative utility provider options (deregulated markets)
  • Green energy alternatives
  • Anything else that jumps off the page
Choose One or Both Options - Get Started Now:

Schedule Time with an
AMI Partner Specialist

We will connect you with partner specialist to discuss:
  • What you are looking to achieve with an AMI partnership
  • Partnership options
  • Next steps

AMI's Cloud Management Test Drive

Ready to see AMI's Cloud Management in action? Take a test drive with your existing cloud providers to see how easy it is to manage one or more public or private cloud environments
What We'll Need:
  • About 30 minutes with you appropriate cloud technical owners to establish the appropriate data feeds with your providers
What to Expect:
  • Pre Analysis: A quick call to learn a few things about your current environment and coordinate establishing the right data feeds. 
  • Post Analysis: A call once the analysis is complete to review your data in the AMI system.
What We'll Review:
  • A tour of your normalized cloud data in the AMI platform.
  • Rightsizing recommendations based on CPU, RAM and Storage for sizing, power state, and reserved instances in public cloud environments.
  • Identified security vulnerabilities, misconfigurations, and other anomalies. 
  • An overview on how you can deploy 150x faster with role based access controls and group designations with built-in guardrails such as predefined catalogs and security policies.
Get Started Now:

Master
Invoice Schedule

Never Misses Invoices & Identifies Duplicates

Automated Invoice Retrieval

RPA, API, EDI & BDF Technologies

Granular
Data Extraction

Lowest-level Cost & Usage Data

SmartCMDB™
Invoice Inventories

ETL: Inventories Invoice & Flags Changes
Rates, Fees, Quantities, Assets, Service Status, Entities, Addresses, Identifiers & Relationships

Inventory Enrichment

One Pane of Glass For:

Business Owners

Spend & Usage

Policies

Cost Centers

Hardware Details

Periphery Services

Contracted Rates

Software & Apps

Maintenance Services

SmartAudit™

Invoice Audited
Contract Terms, Allocations, Usage, Trending, Inventory, Cost Items, Opportunities
& Custom Audit Rules

Validation

Flags Researched
Valid Rates are Linked to Page and Paragraph in Contractual Document in the
AMI Contract Manager

Negotiation

Disputes Managed
Progress Tracked
in Real Time
and Credits are Validated
on Subsequent Invoices

Allocate

Copied from Previous Period
& Fallout Flagged
for Analyst Follow Up

Approve

Settings Available for
Threshold-Based
Auto Approval to ERP

Pay

vCard, ACH or Check
90-Day Currency Lock
Diversity Spend Attribution

Pop-up in a pop-up!

Service Provider APIs & RPAs

Available 24/7
Instantaneous Transactions
Forced Accuracy
Faster Turnaround & Delivery

Big, Complex Invoices

change-mobility3

Mobility & UEM

inventory-2

Network & Telecom

smart-sustainability-2

Utility Providers

one-screen-3

Public/Private Cloud

Hundreds to Thousands of Invoice Pages

Tens of Thousands of Cost Items

Mission Critical Services

Cross-Department Business Accountability

Impossibly Labor Intensive to Audit

Easy to Leave Money on the Table

freelancer

Never Miss an Invoice

Predictive & proactive

Do More Than Humanly Possible

Exponential processing capability that forces accuracy

Keep Your Staff Engaged

Scale your talent by managing exceptions, not minutia

Fearless Change Management

Fully integrated with your inventory and validated for cost accuracy

Single Source of Truth

View all dimensions of your vendor relationships in one pane of glass

Never Pay More Than You're Supposed to

Complete confidence, transparency & accountability for every dollar spent

5 Minutes Per Invoice

Manual Invoice Retrieval & Processing

Web Portal Download
Locating in Email
Scanning from Paper

12 Invoices = 1 Hour of Manual Work

Missed or Improperly Processed Invoices Create Service Disruption Risk

Big, Deep & Complex Invoices

change-mobility3

Mobility & UEM

inventory-2

Network & Telecom

smart-sustainability-2

Utility Providers

one-screen-3

Public/Private Cloud

Hundreds to Thousands of Invoice Pages

Tens of Thousands of Cost Items

Mission Critical Services

Cross-Department Business Accountability

Impossibly Labor Intensive to Audit

Easy to Leave Money on the Table

3 Minutes Per Line Item

Manually Checking Against the PO

10 Line Items = 1/2 Hour of Manual Work

5 Minutes Per Page

Financial GL Code Cost Allocation

12 Pages = 1 Hour of Manual Work

Reporting is Limited to Financial Structure, Not Business Structure

5 Minutes Per Invoice

Manual Approvals & Payments

Emails
Phone Calls
Initiating Payment by Paper Check or ACH

12 Invoices = 1 Hour of Manual Work

Slow Approval & Payment Processes Result in Late Fees & Service Disruption Risk

5-60 Minutes Per Issue

Managing Unexpected Cost Items

Anomaly Research
Evidence Collection
Dispute Process

6 Anomalies = 30-120 Minutes of Manual Work

Requiring Verification in Multiple Systems and Managed by Phone or Email

Manual Equivalent of AMI's Automation

Customer Case Study

Invoice Retrieval: 

27.08 Hours

PO Verification & Financial Allocation:  

93.75 Hours

Approving Invoices for Payment: 

97.08 Hours

Sub Total: 218 Hours (5.5 FTEs) + 5-60min per P2P Fallout Issue

Accurate Organizational Chargebacks

1,000.8 Hours

Complete Validation of All Cost Items: 

3,543.2 Hours

Additional Time: 4,544 Hours (113.5 FTEs) + 5-60min per Disputable Charge

Total Time to Replicate AMI's Automation?

119 FTEs

To Achieve Complete Cost Assurance & Accountability