Recouping Costs Year After Year After Year

Situation

Three years ago, Michigan’s largest healthcare system was looking to modernize its TEM solution. The organization’s previous TEM provider processed all invoices, payments, audits and reconciliations manually – which led to a significant waste of resources, missed savings opportunities and general inefficiencies.

The healthcare system wanted to implement a new, fully managed TEM platform that leveraged cutting-edge technology and automation to deliver improved cost savings and facilitated an increase in the capacity of its personnel.

Solution

The healthcare system chose AMI’s cloud-based Telecom Expense Management solution as its new TEM provider. 

Following a rapid, 90-day setup, AMI hit the ground running – automating invoice processing and dispute resolution, and discovering thousands in previously missed savings.

In fact, since the inception of this partnership AMI’s platform has reviewed more than 200,000 billing exceptions and empowered Michigan’s largest healthcare system to recover significant savings year after year:

  • Savings in Year 1 =    $450,000
  • Savings in Year 2 =    $3,900,000
  • Savings in Year 3 =    $1,000,000

CLIENT
One of Michigan’s Largest Healthcare Systems

INDUSTRY
Healthcare

IMPLEMENTATION/ SERVICES
temNOW

RESULTS
Significant savings year after year:
-Savings in Year 1 =
$450,000
-Savings in Year 2 = $3,900,000
-Savings in Year 3 = $1,000,000

Enjoy this read?

Stay up to date with the insights, best practices and strategies from the AMI Product Team

Discover
Something Great

Book a time below and get a free service provider inventory report.

Prestotech Mobility

OnDemand

New Activation, Upgrade, Port, Activate Existing Devices, Accessory-Only Purchase, Suspend, Unsuspend, Cancel Service, Add Features, Remove Features, Change Plan, Reset Voicemail Password, Resume Canceled Service, SIM Swap,
Device Update, Re-Assign Device, Request New Phone Number

Built-on-Now-Transparent

Prestotech Mobility

CostGuard

Visibility into Orders Placed in Premier vs. OnDemand
Monthly Invoice Audit Against Contract
Avoidable Fee & Surcharge Prevention
Quarterly Pool Optimization with Monthly Overage Monitoring
Monthly Carrier Inventory Updates

Prestotech Mobility

AssetManager

End User Requests & Approval Routing
Ties Devices to HRIS Employee Data & Organizational Groupings
Employee & Department/Group Inventories
Allocation Details Captured at Request Level
Spare Device Pool/Depot Management
Employee Onboarding & Offboarding
Monitors Hardware to Employee Status

Built-on-Now-Transparent

Prestotech Mobility

DeviceSecure

Full-Service MDM/UEM Solutions

Ongoing Administrative Support (Settings/Config Changes)
Locking/Unlocking/Wipe/Erase End User Devices
Application Administration, Deployment & Restriction by Group
Device to Application Issue Resolution
Easy Website Bookmarking, Whitelisting & Blacklisting
OS/Application Forced Updates or Deferrals
Location of Corporate Owned Devices
Security Policy Enforcement
Kiosk Mode (Locking a Device to a Set of Applications)

Prestotech Mobility

HelpDesk

Multicarrier
8x5x5 to 24/7/365 Options
Tier 2 Support for Services Specifically Defined
General Issue Diagnosis & Resolution
Device Email Support
Device Disposition, Recycling, Buy Back
Carrier Liaison for Issues
Break/Fix Support
Term-Based & Project-Based Options

Newlsetter

Don't miss out on more expert advice and industry news!

Stay up to date with the insights, best practices and strategies from the AMI Product Team.

Discover
Something Great

freelancer

Invoice Lifecycle Automation

Fully audited and allocated invoices delivered weeks before their due date

Every Billing Error & Savings Opportunity Uncovered

Invoice auditing, contract/rate validation and dispute management services

Clean Inventory Data

Understand what you have, where it is and how much it costs – Everywhere

Fearless Change Management

Centralized procurement, changes and support delivered via ServiceNow

Single Source of Truth

View all dimensions of your vendor relationships in one pane of glass

Never Pay More Than You're Supposed to

Complete confidence, transparency & accountability for every dollar spent

EndofLifeServices

Device Refresh

Recovery Management

Certified Data Erasure

Recovery Management

Reuse & Redeployment

Cosmetic Grading

Diagnostic Testing

Reselling & Remarketing

Employee Buy Programs

Corporate Donations

CostManagement

Monthly Invoice Audit Against Contract
Monthly Change Validation
Monthly Review of Preventable Costs
Quarterly Zero Usage Plans/Device/Features Review
Quarterly Pool Optimization with Monthly Overage Monitoring

AssetManagement

End User Requests & Approval Routing
Ties Devices to HRIS Employee Data & Organizational Groupings
Employee & Department/Group Inventories
Allocation Details Captured at Request Level
Spare Device Pool/Depot Management
Employee Onboarding & Offboarding
Monitors Hardware to Employee Status

DeviceControl

Full-Service MDM/UEM Solutions

Ongoing Administrative Support (Settings/Config Changes)
Locking/Unlocking/Wipe/Erase End User Devices
Application Administration, Deployment & Restriction by Group
Device to Application Issue Resolution
Easy Website Bookmarking, Whitelisting & Blacklisting
OS/Application Forced Updates or Deferrals
Location of Corporate Owned Devices
Security Policy Enforcement
Kiosk Mode (Locking a Device to a Set of Applications)

HelpDesk

Multicarrier
12x5 to 24/7 Options
Tier 2 Support for Services Specifically Defined
General Issue Diagnosis & Resolution
Device Email Support
Device Disposition, Recycling, Buy Back
Carrier Liaison for Issues
Break/Fix Support
Term-Based & Project-Based Options

FulfillmentServices

Provisioning

Porting

Transfer of Liability

MDM/EMM Config

Profile/Policy Enablement

Application Loading

Restriction Policies

Settings Management

Accessory Pairing

Asset Receiving & Tracking

Staging & Imaging

Kitting

Reporting

Training Documentation

ServicePortal

Multicarrier Workflow & Inventory Management

PngItem_2764783

IT Asset Management

Centralized Ticketing

End User Self-Service

Catalogs & Approval Routing

Prestotech Mobility

TotalMobility

Completely Integrated Managed Mobility Solution

Prestotech Mobility

OnDemand

Prestotech Mobility

CostGuard

Prestotech Mobility

AssetManager

Automated Cost Allocation & Order to Invoice Verification Included

All three core modules delivered as one integrated solution

Optional Managed Service Modules

Prestotech Mobility

DeviceSecure

Prestotech Mobility

HelpDesk